Robert Nash is a Chief Executive Officer at Helpware Inc. based in Lexington, Kentucky, United States, North America. As a strategic operations executive, I bring a history of success steering large-scale operations, defining, developing and implementing processes, structures and initiatives that drive continuous revenue and improvement. My background encompasses steering full P&L lifecycle of $300M+ ARR / budget across various services verticals: Healthcare, Utility, Transportation, Public Sector and Commercial. I am skilled in developing and managing high performance teams, applying strong mentoring, coaching and training abilities to foster a cohesive and collaborative working environment. Additionally, I contribute to business success through skilled resource management and consolidation to achieve significant increases in cost efficiency. Throughout my career, I have been recognized as an expert in driving and leveraging digital / customer-facing experience solutions and methods as exemplified by taking a commodity service and transforming it into an experience-focused interaction. Key Skills Include: • P&L Oversight & Budgeting • Corrective Action Processes • Turnaround Strategies • BPO / KPO Payer Expertise • Strategic Planning & Analysis • Cost & Expense Control • Team Leadership & Growth • Business Process Reengineering • Continuous Process Improvements • Stakeholder Relations • Payer Care Integrated Services • Regulatory Compliance
Current Position: Chief Executive Officer
Company: Helpware Inc.
Location: Lexington, Kentucky, United States, North America
Social: Professional profiles available
Network: Extensive professional connections